IC Insider is a loyalty program that gives guests who book directly with Independent Collection Hotels & Resorts special rewards to enhance their stay. It's run by a third-party tech company that works with travel partners to offer guests who book directly special rewards and a better overall experience.

After you make a direct booking on the Islander Resort website, you will be prompted to select rewards. Please note all rewards are released the day before check-in, so you should make any changes to your selections before that time.

Instructions on how to redeem rewards will be emailed to you before your check-in date.

IC Insider offers a wide variety of rewards that can be redeemed within the U.S. or internationally.

Yes, you can change your rewards up to 2 days before checking in by clicking the “Select New Rewards” button in the confirmation email from info@laasie.ai.

Each reward has its own timeline. The confirmation email will include instructions that explain how soon the reward will need to be redeemed.

Please reach out to info@laasie.ai with any questions. Someone from the team will get back to you within 1 business day.

You must book directly on the hotel website to be eligible for rewards.